Komar Strengthens Its North American Platform With the Acquisition of Metro Compactor Service

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Nationwide Service & Support

Nationwide Service & Support

Reliable. Proactive. Wherever You Are.

At Komar, service is more than response—it’s a long-term partnership. Our nationwide platform ensures that wherever your operations are, expert support is never far away. From emergency repairs to preventive maintenance programs, we’re committed to maximizing your equipment’s lifespan while keeping it running safely, efficiently, and without interruption.

If you need emergency service, please call (800) 523-1155 to speak with a member of our team.

Preventive Maintenance Programs

Extend Life. Reduce Downtime.

Our tailored Preventive Maintenance programs help catch small issues before they become costly failures. Scheduled inspections, fluid checks, wear part replacements, and system tests are all included—backed by expert reporting and service tracking.

A Smarter, More Connected Service Experience 

We’ve invested in NetSuite Field Service Management to give our customers a faster, more transparent, and more reliable service experience. This modern platform connects our service teams, technology, and data in real time, ensuring each service call is handled more efficiently with greater visibility and fewer delays. What This Means for You:

  • Service When You Need It
    24/7 service coverage ensures issues addressed quickly, whenever service is required.
  • Faster Response, Fewer Delays
    Intelligent scheduling and dispatch send the right technician to your site the first time, reducing wait times and repeat visits.
  • Full Visibility into Every Service Call
    Real-time status updates, photos, and digital service reports keep you informed from request to resolution.
  • Issues Resolved Before They Escalate
    Remote monitoring and diagnostics help identify and resolve problems early—often without a site visit.
  • Technicians Equipped to Fix It Right
    Mobile-enabled technicians arrive with full access to service history, asset details, and parts availability.
  • Improved Uptime Across Locations
    Active GPS mapping and regional visibility enables faster coordination and better coverage across your sites.
  • Consistent, Contract-Driven Service
    Built-in contract and SLA management ensures service levels are met and response commitments are tracked.
  • No Paperwork, No Guesswork
    Paperless workflows mean faster approvals, clearer documentation, and fewer administrative delays.
  • Accurate, Transparent Billing
    Automated billing tied directly to completed work eliminates surprises and speeds up invoicing.
  • Insights That Drive Better Decisions
    Advanced analytics deliver clear reporting on service performance, trends, and asset health, helping you plan with confidence.

Technology-Driven Field Service

Komar Industries has invested in advanced field service management technology to support our nationwide, 24/7 service network. Our digital platform provides real-time visibility into repair activity across the field, including live updates, diagnostics, photos, and service notes.



By integrating with our customers’ systems, we gain immediate access to actionable service data as work is being performed. These insights allow us to respond faster and more proactively—supplying replacement parts, deploying specialized technical support, and delivering accurate quotes when they’re needed most.



This technology-driven approach helps reduce downtime, improve service efficiency, and ensure consistent, reliable support for every Komar customer.

Servicing Non-Komar Equipment

Most Brands. Most Systems. Most Covered.

We don’t just service Komar machines. Our technicians are trained to work on most major waste and recycling equipment OEMs and more—giving you a single trusted source for mixed equipment fleets.

  • Apartment / Multi-Tenant Compactors
  • Auger Compactors
  • Continuous Feed Systems
  • Flattening & Dewatering Equipment
  • Horizontal Balers
  • Organic Separation Systems
  • Self-Contained Compactors
  • Stationary Compactors
  • Vertical Balers
  • Vertical Compactors
  • Backroom & Warehouse Safety Equipment
  • Dock Doors & Entry Systems
  • Dock Levelers & Plates
  • Material Handling Equipment
  • Seals, Shelters & Environmental Controls
  • Storage & Racking Systems

FAQs

Call our 24/7 emergency service line at 1 (800) 523-1155 to ensure critical equipment issues can be addressed at any time. Please note that service performed outside of standard business hours may incur additional after-hours charges. Our team will always communicate any applicable costs before work begins.

Our nationwide team and network of partners is committed to fast, reliable response. We aim to be on-site as quickly as possible, wherever your facility is located. Emergency service is available 24/7; after-hours, weekend, and holiday calls may be subject to an additional emergency service fee.

Yes. Our tailored preventive maintenance programs include scheduled inspections, fluid checks, wear part replacements, and system tests to catch small issues before they become costly failures.

Absolutely. Our technicians are trained to work on all major waste and recycling OEM equipment, giving you a single trusted source for mixed fleets.

Simply fill out the form below or call us at 1 (800) 523-1155 in order to schedule a service appointment.

Yes. Every service visit includes detailed reporting and tracking to document work performed, parts replaced, and recommended follow-up, helping you manage your equipment more effectively.