Introducing iSMART Technology™ — Real-time equipment intelligence driving smarter decisions

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iSMART
TECHNOLOGY™

Real-Time Equipment Monitoring for Waste and Recycling Operations

iSMART Technology™ is an industrial IoT monitoring platform developed by Metro Compactor Service, now part of Komar Industries.

It provides operations teams with real-time visibility into waste and recycling equipment performance, including container fullness, equipment status, and operating conditions requiring attention. With access to this information, teams can schedule pickups based on actual demand, identify performance issues earlier, and make faster, more informed service and maintenance decisions.

Proven Results from Active Installations

up to 35%

Reduction in hauling costs

up to 40%​

Reduction in service hours

10,000+​

Units installed across Canada and the United States

How iSMART Technology™ Works

iSMART™ is installed either at the factory or as an external retrofit module and begins transmitting data immediately. Equipment status, fullness levels, and cycle counts are available through the iSMART™ Hub on desktop and mobile devices.

Two Monitoring Modules. 
One Platform.

Fullness Intelligence

Schedule pickups based on actual container utilization, not fixed intervals.

Asset Intelligence

Identify developing equipment issues before they become service interruptions.

Two-Way Communication

iSMART Technology™ supports two-way communication between the equipment and the iSMART™ Hub. In addition to monitoring, the platform enables remote diagnostics, remote setting adjustments, and real-time asset behavior monitoring, which can reduce the need for on-site visits to investigate issues.

Compatible Equipment Types

Compactors (stationary and self-contained)

Vertical Compactors

Pre-Crushers

Vertical Balers

Chutes

Installation Options

Built-In

Factory-integrated directly into the equipment control panel.

Available on:
  • New Komar equipment builds
  • In-house refurbished equipment.
Advantages:

External Retrofit

Self-contained external module mounted to existing equipment.

Available on:
  • Adding iSMART Technology™ to equipment already in service.
  • Compatible with most major brands.
Advantages:

Performance Data

Results shown are based on actual customer operating data collected from monitored equipment installations across Canada and the United States. Results vary by portfolio size, equipment type, usage patterns, and operational conditions.

Pickup and Cost Reduction by Customer Size

Customer Size Pickup Reduction Haul Cost Savings Carbon Saved
Small (28 units) 53% fewer pickups $67,800 USD 25.8 metric tons
Medium (394 units) 3.5% fewer pickups $14,150 USD 7.5 metric tons
Large (1,846 units) 16% fewer pickups $491,850 USD 187 metric tons

Combined total: 220.30 metric tons of carbon emissions reduced across all three customer tiers.

Long-Term Operational Impact: Residential Portfolio (220 Units)

0 %

Projected reduction in bin changes, 2022 to 2027

0 %

Projected reduction in carbon emissions, 2022 to 2027

Support and Account Management

Unlike other monitoring solutions, iSMART Technology™ includes a dedicated account coordination team that actively manages the entire program, not just the technology.

Seamless Onboarding

A dedicated account coordinator manages the full implementation process from site confirmation and installation through activation and go-live.

Account Support

The team covers monitoring, diagnostics, and service coordination to support consistent equipment performance and service continuity across all locations.

Proactive Follow-Up

Account coordinators verify issues and contact the site directly before escalating. Many issues are resolved without a technician visit.

Clean, Reliable Insights

Data is reviewed and validated by the account coordination team. The team checks all compactor and chute data for anomalies and flags issues that need follow-up.

WHAT WE DELIVER

Account coordinators review monitoring data on a regular basis and flag anomalies that may need follow-up.

Holiday and peak-period forecasting is included to support operational planning.

Platform training is provided for all dashboard users during onboarding.

Potential issues are identified and communicated when abnormal operating patterns are detected.

Customers work with a consistent support team from installation through ongoing program management.

Connectivity and sensor performance are verified before handoff.

Approximately 80% of monitor repairs are completed within 15 days across Canada and the United States.

Most programs are fully operational within 12 weeks.

Ongoing support begins immediately after go-live with no gap in coverage.

Monthly weight uploads are provided, quarterly site reviews are conducted, and custom reporting is available on request.

Installation is handled by a certified technician; no changes to existing network infrastructure are required.

Subscription Plans

Three Tiers, Scaled To Your Operational Requirements

iSMART Technology™ is available in three service tiers, each building on the previous with additional monitoring depth and service coordination.

Feature name Fullness Monitoring Fullness Optimization Asset Management
Dedicated account coordinator team Included Included Included
Insights and reporting Included Included Included
Hauler performance and violation reporting Included Included Included
Automated hauling booking coordination Included Included Included
Bin-removed pickup notification Included Included Included
iSMART™ Hub access fullness view Included Included Included
Monitor health checks Included Included Included
On-demand fullness status report Included Included Included
Annual site drive review Included Included Included
Ongoing program review by dedicated coordinator Not included Included Included
Cost saving and CO2 reduction reporting Not included Included Included
Quarterly fullness status report Not included Included Included
Holiday and peak period forecasting Not included Included Included
iSMART™ Hub asset access Not included Included Included
Remote diagnostics before dispatching technician Not included Not included Included
Trip avoidance documentation Not included Not included Included
Work orders through Metro360 ERP Not included Not included Included
Equipment asset records in Metro360 Not included Not included Included
Waste equipment repair tracking Not included Not included Included
Monthly service report card Not included Not included Included

Getting Started

Unlike other monitoring solutions, iSMART Technology™ includes a dedicated account coordination team that actively manages the entire program, not just the technology.

01

WEEKS 1-4

Site Confirmation and Preparation

Confirm site locations, verify equipment details, review site conditions and connectivity, prepare iSMART™ panels, collect historical data.

02

WEEKS 4-8

Installation and Activation

Install iSMART™ on all units, calibrate sensors, activate communication, confirm portal visibility.

03

WEEKS 8-12

Onboarding and Data Monitoring

System read-only mode, monitor fullness and asset patterns, validate notification triggers, review dashboard with customer.

04

WEEKS 12-14

Go-Live with Automation

Activate automated pickup notifications, test email triggers, full compactors auto-notify hauler and site team.

Ongoing Support

Unlike other monitoring solutions, iSMART Technology™ includes a dedicated account coordination team that actively manages the entire program, not just the technology.

Dashboard Access by Role

Login Access Within the iSMART™ Hub

Single-Site

Site Supervisors / Store Managers

Fullness and asset monitoring data for a single facility. Appropriate for on-site supervisors managing equipment at one location.

Multi-Site

Regional Managers / Technicians

Visibility across a defined group of facilities. Suitable for regional operations staff and field technicians responsible for multiple sites.

Profile Level

Head Office / Corporate Administration

Enterprise-level view across all facilities and equipment assets within the organization. Fullness and asset data across the entire portfolio.